Sn888 takes the protection of your personal data seriously. Here we explain clearly and directly what we collect, how we use it, who we share it with, and what your rights are as a data subject — all in compliance with Brazil's General Data Protection Law (LGPD — Law No. 13,709/2018).
The key points about how sn888 handles your personal data
The LGPD gives you real control over your personal information on sn888
Request a complete copy of all personal data sn888 holds about you at any time, including the purpose of processing and who it has been shared with.
Correct any incomplete, inaccurate, or outdated information directly in your account settings or by contacting support at suporte@sn888.best.
Request the deletion of your personal data processed on the basis of consent. Data required by legal obligation (such as financial records) is retained for the periods mandated by law.
Receive your personal data in a structured, machine-readable format for transfer to another controller, where technically feasible and in accordance with ANPD regulations.
Withdraw at any time the consent you gave for the processing of data that is not strictly necessary for the operation of the contracted services.
Receive clear information about which partner companies your data was shared with and for what specific purpose, whenever you submit a formal request to sn888's DPO.
This Policy applies to all sn888 users. By creating an account on sn888, you confirm that you have read and understood this Privacy Policy. If you have any questions about how your data is handled, please contact our DPO at privacidade@sn888.best.
The controller of the personal data processed under this Policy is sn888, operator of the platform available at sn888.best. To exercise any right set out in this Policy or under the LGPD, users may get in touch via the privacy email privacidade@sn888.best or through general support at suporte@sn888.best.
Sn888 acts as the data controller under Article 5, Section VI of the LGPD, and is responsible for decisions regarding the processing of information collected on its platform. Partners and service providers that process data on behalf of sn888 act as data processors and are bound by contracts ensuring LGPD compliance.
Sn888 collects personal data in various ways throughout the user's experience on the platform. Below are the main data points collected, organized by category:
When you create your sn888 account, we collect: full name, CPF, date of birth, email address, phone number, and residential address. This information is required to open and maintain your account and to comply with legal identity verification obligations.
To process withdrawals above certain amounts, or in situations flagged by the anti-fraud system, sn888 may request a copy of a government-issued ID (RG, CNH, or passport) and proof of address. These documents are handled with additional security layers and are used solely for identity verification and regulatory compliance purposes.
To process deposits and withdrawals, we collect information related to the payment methods used — Pix key (CPF, phone number, email, or random key), bank transfer details (bank, branch, and account number), and credit or debit card transaction identifiers. Full card details are never stored by sn888 — they are processed directly by PCI-DSS certified payment processors.
When you use sn888, we automatically collect data about your activity on the platform: betting history, games accessed, gaming sessions, deposit and withdrawal amounts and frequency, pages visited, session duration, and interactions with support. This data is used to improve your experience, identify risky behavior, and personalize offers responsibly.
We automatically collect technical data about your device and connection: IP address, browser type and version, operating system, device type (mobile, tablet, desktop), screen resolution, time zone, and device identifiers. This data is used for security, fraud prevention, and technical performance analysis of the platform.
| Data Category | Examples | Mandatory |
|---|---|---|
| Registration | Full name, CPF, email, phone number, date of birth | Yes |
| Verification | National ID, driver's license, proof of address | Situational |
| Finance | Pix key, banking details, transaction history | For payments |
| Platform usage | Betting history, game sessions, deposits | Automatic |
| Technicians | IP address, device, browser, operating system | Automatic |
Sn888 uses the personal data collected for the following purposes, each with a legal basis identified under the LGPD:
Every data processing activity carried out by sn888 has a specific legal basis under the LGPD (Article 7). The main bases used are:
Sn888 does not sell, rent, or transfer users' personal data for third-party commercial purposes. Data sharing only occurs in the following situations, always with the appropriate contractual safeguards:
Sn888's partner game providers — such as Pragmatic Play, NetEnt, Play'n GO, and others — may receive user identifiers and game session data strictly necessary for the technical operation of their games. No personally identifiable information beyond what is required is shared with these companies.
To process deposits and withdrawals via Pix, boleto bancário, credit or debit card, PicPay, Mercado Pago, and TED bank transfer, sn888 shares with authorized payment processors only the data needed to complete the transaction. All processors are PCI-DSS certified and operate in compliance with Brazil's Central Bank regulations.
Sn888 shares data with governmental, tax, and judicial authorities when required by law, court order, or request from a competent regulatory body. In such cases, sharing is limited to what is strictly necessary to fulfill the legal obligation.
In cases of suspected fraud, money laundering, or other unlawful activity, sn888 may share data with financial crime prevention bodies and other industry platforms to protect the integrity of the system. Any such sharing strictly observes the limits of applicable Brazilian law.
Confidentiality guarantee: all partners and operators that process data on behalf of sn888 are bound by contracts requiring LGPD compliance, prohibiting use of data for unauthorized purposes, and mandating security measures equivalent to those adopted by sn888.
Sn888 uses cookies and similar technologies to ensure the platform functions correctly, enhance the user experience, and analyze service performance. Cookies are small text files stored on your device by your browser.
You can manage your cookie preferences at any time through your browser settings or the privacy panel in your sn888 account. Disabling essential cookies may prevent the platform from functioning properly.
Sn888 applies robust technical and organizational measures to protect users' personal data against unauthorized access, loss, destruction, alteration, or improper disclosure.
Key security measures in place include: 256-bit SSL encryption across all data transmissions; password storage using irreversible cryptographic hashing (bcrypt); two-factor authentication available to all users; continuous monitoring for suspicious access and intrusion attempts; regular security testing by specialized teams; role-based internal access controls limiting who can access which data within the organization; and documented incident response processes.
In the event of a security incident that may pose a significant risk to data subjects, sn888 will notify the National Data Protection Authority (ANPD) and the affected users within the timeframe required by the LGPD, describing the nature of the incident, the data involved, and the measures taken to mitigate its effects.
Sn888 retains personal data for as long as needed to fulfill the purpose for which it was collected or to meet legal obligations. The main retention criteria are:
Once retention periods expire, data is securely deleted or anonymized so that it can no longer be used to identify the data subject.
To exercise any of your rights as a data subject, please contact sn888's DPO at privacidade@sn888.best, providing your full name, registered CPF, and your specific request. sn888 will respond within 15 business days, as set out in Article 19 of the LGPD.
For access, portability, or data deletion requests, prior identity verification may be required to confirm the request is being made by the data subject. Verification is carried out via a government-issued ID or a confirmation code sent to the registered email address.
Complaint to the ANPD: if you believe your rights as a data subject have not been respected by sn888, you may file a complaint with the National Data Protection Authority (ANPD), the body responsible for enforcing the LGPD in Brazil.
Sn888 is a platform intended exclusively for users aged 18 and over. We do not knowingly collect personal data from minors. If we determine that an account was created by a minor, we will close it immediately and delete all associated data.
If you become aware that a minor under 18 has created an account on sn888 or shared personal data with the platform, please contact us immediately at suporte@sn888.best so we can take the appropriate action.
Sn888 processes all payments exclusively in Brazilian reais (BRL). Accepted payment methods include Pix (any key: CPF, phone number, email, or random key), boleto bancário, credit and debit card, PicPay, Mercado Pago, and TED bank transfer through Brazil's major banks — Nubank, Itaú, Bradesco, and Banco do Brasil.
For each payment method, only the data necessary to complete the transaction is processed. For Pix, we collect the recipient's key for withdrawals and verify the sender's identity for deposits. For cards, only the token generated by the certified payment processor is stored — the full card number, CVV, and expiration date are never retained.
All payment processors partnered with sn888 are PCI-DSS (Payment Card Industry Data Security Standard) certified and operate in compliance with Brazil's Central Bank regulations for electronic payment methods.
Sn888 may update this Privacy Policy periodically to reflect changes to our services, applicable law, or privacy practices. Significant changes — those affecting data subjects' rights or expanding data collection — will be communicated by email to registered users and via a prominent notice on the platform at least 15 days in advance.
Changes of a technical nature or those that do not affect data subjects' rights take effect immediately upon publication, with the update date recorded at the top of this page. Continued use of the platform after any change constitutes acceptance of the updated version of the Policy.
Sn888 has appointed a Data Protection Officer (DPO) responsible for handling communications from data subjects and the ANPD, as required by Article 41 of the LGPD. For any privacy or personal data processing inquiries, please use the following channels:
Requests related to data subject rights are responded to within 15 business days of receiving a properly identified request. For complex requests requiring deeper technical or legal analysis, this period may be extended by an additional 15 business days, with prior notice to the data subject explaining the extension and its reasons.
Related documents: this Privacy Policy should be read together with the Terms & Conditions and the guidelines of Responsible Gaming of sn888, which together form the complete set of rules governing the platform.